Customer support follow up
Notifying customers of follow-up support will ensure they receive the best possible courses and training. By notifying customers, they can easily access the resources they need and quickly get back on track with their learning. Moreover, timely follow-up will help customers feel valued and increase customer loyalty.
Notification 1 of 10
{{user_name}}, we noticed that you haven't completed the {{course_name}} course. Do you need any help with it?
Other notification types for Social Media
Course enrollment confirmationCourse progress updateCourse completion certificateUpcoming course reminderCourse material availability updateQuiz or exam reminderQuiz or exam resultsAssignment deadline reminderFeedback on assignment submissionUpcoming live session reminderLive session follow upNew course or feature launch announcementSpecial offer or discount on courseAccount expiration reminderRenewal reminder for subscription based coursesAttendance confirmation for live sessionsUpcoming course or session cancellationNew instructor or guest speaker announcementTechnical support assistanceForum or community post updateWebinar or event invitationCertification exam eligibility reminderCertification exam resultsCertification expiration reminderClass or session recording availabilityWaitlist notificationAccount reactivation reminderProfile update requestBilling or payment issue resolutionRefund or cancellation confirmationTest taking strategy and tipsStudy group or network opportunityPersonalized course recommendationsLearning progress reportAwards or recognition for course completionTeacher or mentor availability updateStudy material updateOffice hours reminderConfirmation of course cancelationConfirmation of reschedulingConfirmation of course cancelation refundConfirmation of course rescheduling refundConfirmation of course rescheduling feeConfirmation of course cancelation feeConfirmation of course extensionConfirmation of course extension feeConfirmation of course extension refund